Returns Policy

Returns

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Additionally, for hygiene purposes, most earrings are packed in a sealed bag and are ineligible to be returned once the bag has been opened. Your item needs to have proof of purchase.

Please contact us if you wish to return an item.

Refunds

Once we receive your item, we will notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Return Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­-refundable.

Contact

If you have any questions on how to return your item to us, contact us. Email: mail@cuteryko.com